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Shipping Terms & Conditions

Ordering
Orders can only be placed through the website and we usually ship within two day of receipt of payment.

Due to the international situation, generated by COVID 19, shipments may take longer than normal for delivery, delays due to the few international connections between the various countries.

All product prices and shipping rates are in euros

Payment
We only accept Paypal payment.

Shipping & Delivery
Given the global situation relating to COVID 19, we decided to ship orders using only tracked shipments.

Given the global situation relating to COVID 19, we decided to ship orders using only tracked shipments, currently relatively “faster” and “safer” to ship orders..

For Europe we will use the services of Italian post or UPS.

For the rest of the world we will use Italian post offices with international registered mail

For packages over two kilograms we use a courier, because this solution is cheaper.

If you would prefer an alternative method of delivery this can be arranged (contact us with an email).

Postage Rates
Postage rates will be automatically worked out according to the current Poste Italiane price, based on the total weight of items in your shopping cart.

Examples of shipping costs:

  • For Italy fixed rate for shipping 9,00 Euro
  • For Europe  fixed rate for shipping 10,00 Euro (tracked shipments)
  • For America, Africa, Asia starting from 12,00 Euro (International registered mail)
  • For Oceania starting from 13,55 Euro (International registered mail)

 

Returns & Replacements

For returns or replacements, please send the item/s back within 10 days of delivery, stating the problem details.

For replacements only, we will refund the postage costs with the new shipment.

 

For any clarification, information, request contact us through the “Contact Us” page